Delivery Options Overview
Jubilee Jeweller provides secure and reliable shipping options. Within Pakistan, we offer standard and express delivery to ensure timely service. For international customers, we guarantee safe delivery within a standard timeline of 2-3 weeks. All orders are delivered through trusted courier services. Choose the method that suits you best!
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Jubilee Jeweller - Refund and Exchange Policy
Our Commitment
At Jubilee Jeweller, we take pride in offering top-quality products and exceptional customer service. We are dedicated to ensuring customer satisfaction and stand behind the products we provide.
Exchange Policy
Products are eligible for exchange only if they meet the following criteria:
- The product is in its original condition, including all tags, labels, and packaging.
- The product has not been used, washed, or damaged.
- The exchange request is made within 3 days of delivery.
Make-to-Order Products
- Our make-to-order products are based on pre-orders.
- It takes a minimum of 2 to 3 weeks for these orders to be completed.
- Payment for pre-order products must be made in advance.
International Orders
- For international orders, delivery time is a minimum of 2 to 3 weeks.
- Once the order is complete and dispatched, we will provide a tracking number via email.
Damaged or Faulty Products
If a product is damaged, faulty, or differs from the order, Jubilee Jeweller will take responsibility for exchanging the product.
Exchange of Items
- For exchanges such as changing bangle size, bangle design, or similar, a delivery charge of Rs. 350/- will apply.
- Customers are strongly advised to carefully review the product description and size guide before placing an order to avoid inconvenience.
Order Cancellation and Changes
- Orders can be canceled or changed within 2 hours of being placed.
- After this time, no cancellation or modification requests will be entertained.
- Once the order is placed and payment is made, customers are required to receive their order.
Incomplete Address
- Customers must provide a complete and accurate address, including house number, block number, street number, or a nearby landmark.
- Orders with incomplete or incorrect addresses will be canceled immediately.
Refund and Return Policy
- Jubilee Jeweller strictly follows a no refund and no return policy.
- Customers are advised to carefully check the product description and size guide before placing an order to avoid any issues.
FAQs
We are Pakistan’s first artificial jewellery brand and we make the most exquisite artificial jewellery for women possessing any taste and style, we have something for everyone.
We have almost all variety of jewellery, which includes Bracelets, Earrings, Finger Rings, Necklace Sets, Anklets, Nose Rings, and much more.
For customers outside of Pakistan, we offer multiple payment options to ensure convenience and ease. You can make payments in advance through Western Union, Credit Card, Debit Card, and PayPal.
No, you also Inbox us on Facebook/Instagram/WhatsApp with your address and contact number to confirm your order.
To ensure the item is added to your order, you must complete the order and make payment ( Overseas Customers )
All international orders take a minimum of 2 weeks and maximum 3 weeks. Tracking number will be provided via email after completing and dispatching the orders.
To prolong the life of your jewelry, our customers are recommended to keep it wrapped in a piece of soft cloth or tissue. Avoiding jewelry contact with water and perfume spray will also help prolong its life.
Yes, Stones can be changed on request.